Many factors influence delivery times, such as location, order size/weight, stock availability and warehouse loads.
Bulky and heavy orders (gravel, substrate, Aquariums, etc), DO take longer for regional areas. Courier transit times to some regional parts of QLD & SA are up to 12 business days, up to 15 business days for WA & NT regional.
For an estimated delivery time, email us
with the items you wish to order and your postcode.
We use a range of couriers to deliver your order, mainly Star Track
, to street address only. For deliveries to a PO Box, Parcel Locker, 'care of' a Post Office etc,
a delivery option is available at checkout. Overweight and oversized orders can be delivered to street addresses only.
Orders may be left at the address provided (Authority to Leave) where the courier deems it safe to do so. Please provide an address where someone will be available to accept delivery if you do not wish for the item to be left, such as your workplace.